Boftel’s business strategy focuses to support customers to receive the best possible benefits from their installed base.
Optimization of installed base capacity together with operations and maintenance process re engineering lead to improved operational excellence. and to operations and maintenance cost savings.
Boftel analyses customer situation carefully. For each case we do switch and spare part stock analysis and health check, capacity usage analysis, feasibility studies for outsourcing etc. Based on our benchmark data we can give recommendations of optimized management of operations, optimizations and maintenance of customer network in scope. Boftel is using selective financial and services KPI’s and giving recommendations and proposals for continuous improvement projects for optimizations and operations. Boftel has proven track record of using service perfomance and financial KPI’s based on our benchmarking data to be implement in service operations with our customers based on their current needs.
Boftel is continuously developing processes and tools for improving network operations and optimization efficiency with following principles in mind.
Network and network element performance collection, analysis and reporting – by enabling collection of raw data and subjecting it to processing, consolidation and analysis to create a report for our customers in relation to networks lifecycle management, in order to increase the technical availability of installed base.
Process improvement – by collecting in-house developed benchmarking data and KPI’s for operational and optimization processes to gain more efficient operations.
Automation – by improving network optimization and operational processes through Boftel’s tools and involving processes which provide faster, less laborious and more precise operations to achieve higher quality and superior cost efficiency.