Boftel operations outsourcing and outtasking service takes full responsibility for operating, maintaining and optimising our customers’ existing networks.
We optimise operational costs, help customer release resources from legacy technology and provide technical competence.
We are:
committing to set service level agreements (SLA) and improved financial KPIs
maintaining the customers’ network quality and set key performance indicators (KPI)
providing a required network capacity
take full responsibility for customers’ hardware lifecycle management
