Boftel Care service helps customers prevent and manage network errors and proactively detect any malfunctions.
Our technical experts troubleshoot any incident, monitor alarms, solve problems, find workarounds and continuously report to our customers. In the case of an emergency, Boftel’s technical expert service team will react to the problem, travel on-site and immediately start analysing and troubleshooting the problem. In the case of defective hardware, options are to repair or to replace the faulty unit.
On top of Boftel Care our customers can choose Boftel Care+ which is a full network system administration and maintenance service.